Golden Apple SupermarketGolden AppleSupermarket

Fresh · Healthy · Happy

Membership

Membership card benefits, voucher rules, and our returns & refunds policy.

Membership Card Policy

  1. Get a $10 voucher when purchasing $500 (equivalent to 500 points) or more with any extra points credited to the card. Your accumulated points will be displayed on your receipt.
  2. Rice, Flour & Egg etc, products from Butchery, Fish Shop and other partner departments are not included in this offer. Voucher purchases are not included in points system.
  3. If the card is not used for 1 year or more the points accumulated will automatically expire.
  4. No PIN or identification is required to use this card. This is an unregistered card and lost cards cannot be replaced. Please present this card or provide your membership number at checkout.
  5. This card may be used at all Golden Apple Supermarket locations.
  6. Use of this card constitutes acceptance of Golden Apple Supermarket's membership terms and conditions.

Voucher & Birthday Discount Policy

  1. To redeem a $10 voucher, please present it to the cashier at checkout before completing payment.
  2. The $10 voucher is valid at all three Golden Apple Supermarket locations: Henderson, Glenfield and Blockhouse Bay.
  3. The $10 voucher cannot be used to purchase products from the butchery or seafood shop.
  4. The $10 voucher must be used in a single transaction and cannot be split across multiple transactions. The total purchase amount must be at least $10.
  5. Customers can receive a $5 birthday discount on their birthday by presenting an original, valid photo ID at checkout. Photos or digital copies of IDs are not accepted.
  6. The $10 voucher and $5 birthday discount can be used together in the same transaction.
  7. No membership points will be earned on the amount paid using a voucher.
  8. These terms are subject to applicable New Zealand consumer laws.

Returns & Refunds Policy

  1. Original invoice and product must be supplied.
  2. For product quality issues relating to perishable products such as meat, seafood, frozen or cold products, and fresh vegetables, a refund and replacement will only be processed within 24 hours after the invoice is issued.
  3. For product quality issues relating to other products, a refund and replacement will only be processed within 15 days after the invoice is issued.